UserTesting is a platform that helps businesses improve their digital products by providing real-time user feedback. It connects companies with a global panel of testers who share their experiences and insights while navigating websites, apps, and other digital products. Through recorded videos and surveys, UserTesting enables companies to understand how real users interact with their products, identify areas for improvement, and optimize the user experience. The platform is used by organizations to gather valuable customer feedback quickly and make data-driven decisions.

To qualify as a tester for UserTesting, applicants must be at least 18 years old, have a reliable internet connection, and a device that meets specific requirements (Windows, Mac, iOS, or Android). A microphone is necessary for recorded tests, where participants speak their thoughts aloud. No specific experience is needed, but applicants must complete a practice test to demonstrate their ability to provide clear and useful feedback. Payments are made via PayPal, and testers are responsible for their own tax obligations.